Any list of popular startup businesses includes residential cleaning business franchises and independent operations. Many people are interested in starting a house cleaning business, but their reasons may be based on simple misconceptions. If you’re thinking of starting a cleaning business, here are five things you may not know, but should.
Some people imagine themselves buying some cleaning supplies and putting up an ad, offering their cleaning services for a fee. Once upon a time, it may have been that easy, but these days, there’s a good chance using that strategy to start a business will run afoul your community’s laws. In most places, you need to apply for (and pay for) a license to do business in the city or town. While that may seem like an infringement on your liberty and an unnecessary annoyance, there are a number of important advantages to holding a business license.
No one likes the idea of paying insurance premiums, but if you’re going into people’s homes to clean them, having insurance is more than a formality. There are insurance policies designed specifically to cover your new cleaning business for the most common risks associated with the profession. Accidents happen, so it’s nice to know that if you accidentally knock over and break a $500 vase in someone’s apartment, your insurance will pick up at least part of the cost.
Often, people have never heard of bonding – other than bail bonds, that is. In the context of starting a business, bonding is a particular type of insurance. It essentially makes a guarantee to your customers that you and your employees will not steal from them. Being bonded tells your customers that you are a responsible business owner, and guarantees them that if you or your employee does steal, they will be reimbursed for their loss.
Customer Relationship Management
CRM is a business buzzword, but it’s one definitely worth noting. One of the major advantages of running a house cleaning business is that you get repeat business – week after week after week. As long as you treat your customers right, a new client often means gaining a customer for life. The art of treating your customers right is called “customer relationship management.” Understanding how to treat your customers well will help you retain clients and grow your business.
It’s not enough to do a great job cleaning houses. You also need to keep accurate business records so you know exactly where your money is coming from and where it is going. If you don’t know where you’re spending your money, it’s hard to figure out where you can trim expenses and maximize revenue.
These are just five of the hundreds of things you should know about running a business before you start your own house cleaning business. One of the best things you can do to ensure the success of your new cleaning business is to take a course on how to start residential cleaning business companies. You’ll learn everything you need to know about your business, from choosing the right cleaning products to dealing with difficult employees. That’s a recipe for success!